Medical Guide

Healthcare Guide in China

Seeing a doctor in China is easier than you think. We'll guide you through every step, from registration to picking up medicine.

Complete Hospital
Visit Process

From registration to picking up medicine, 6 steps to clearly understand the hospital process in China.

Navigate Chinese hospitals with confidence. We'll walk you through each step, from finding the right department to getting your prescription filled.

1

Registration (挂号)Registration

Upon arrival at the hospital, go to the registration desk or use the self-service kiosk. Bring your passport and select the department (Internal Medicine, Surgery, etc.).

English:

Go to registration desk or use self-service kiosk. Bring your passport and select the department.

💡 实用提示:

  • Arrive at 7-8 AM to avoid long queues
  • Major hospitals have International/VIP departments with better English service
  • Registration fee: ¥50-200 (regular/专家/VIP)
2

Triage (分诊)Triage

A nurse will measure your temperature and blood pressure, ask about basic symptoms, and then assign you to a specific examination room.

English:

Nurse measures vitals and asks about symptoms, then assigns you to a specific doctor.

💡 实用提示:

  • Prepare translation app or Chinese symptom descriptions
  • Bring translated medical records if you have previous conditions
  • Emergency cases are prioritized
3

Doctor Consultation (就诊)Doctor Consultation

The doctor will ask about symptoms, examine you, and may order tests (blood work, X-ray, etc.).

English:

Doctor asks about symptoms, examines you, and may order tests (blood work, X-ray, etc.).

💡 实用提示:

  • You can request an English diagnosis from the doctor
  • Payment is usually required before tests
  • If hospitalization is needed, the doctor will arrange it
4

Medical Tests (检查)Medical Tests

Take test orders to relevant departments (blood lab, radiology, etc.) for examinations.

English:

Take test orders to relevant departments (blood lab, radiology, etc.).

💡 实用提示:

  • Blood tests usually require fasting
  • CT/MRI requires appointment, may not be available same day
  • Test reports usually ready in 1-2 hours
5

Prescription (开药)Prescription

The doctor prescribes medication based on test results. Take the prescription to the pharmacy to pay and pick up medicine.

English:

Doctor prescribes medication based on test results. Pay at pharmacy and pick up medicine.

💡 实用提示:

  • Hospital pharmacy prices differ from outside pharmacies
  • You can request an English medication list from the doctor
  • Prescription medications usually only available at hospital pharmacies
6

Pick Up Medicine (取药)Pick Up Medicine

Queue at the pharmacy window, submit your prescription, and receive medication. The pharmacist will explain how to take it.

English:

Queue at pharmacy window, submit prescription, and receive medicine. Pharmacist explains usage.

💡 实用提示:

  • Check medication type and quantity
  • Ask about dosing schedule and amount
  • Keep receipts for insurance reimbursement

Language Barrier Solutions

Don't speak Chinese? Here are three practical solutions to help you overcome the language barrier at hospitals and pharmacies.

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Pharmacy vs Hospital Pharmacy

Understand the differences between them and choose the best option for your needs.

Retail Pharmacy (药店)

Street retail pharmacies, everywhere, with long business hours

✅ Pros

  • Long business hours, many open until 10 PM
  • Everywhere, no need to go to hospital
  • Can buy over-the-counter medications directly
  • Staff usually have some medication knowledge

⚠️ Considerations

  • Cannot buy prescription medications
  • Less professional than hospital pharmacies
  • Prices may be slightly higher
  • Cannot use medical insurance

Best For:

Common minor illnesses like colds, fevers, mild pain, digestive issues, skin allergies

Hospital Pharmacy (医院药房)

Located inside hospitals, dispense medications with doctor prescription

✅ Pros

  • Can get all prescription medications
  • Guaranteed medication quality
  • Direct doctor guidance on medication
  • Usually cheaper than outside
  • Can use medical insurance

⚠️ Considerations

  • Must register and see doctor first
  • Long wait times
  • Business hours limited by hospital
  • More complex process

Best For:

Diseases requiring doctor diagnosis, prescription medications, complex conditions, insurance reimbursement

Essential Medical
Phrases

Key phrases to help you communicate at hospitals and pharmacies in China.

Even if you don't speak Chinese, these essential phrases will help you explain symptoms, understand diagnoses, and get the right treatment.

中文医疗短语卡片

保存这些短语,关键时刻能帮到你。建议截图保存或打印携带。

基础表达 (Basic)

中文拼音English
我不舒服Wǒ bù shūfuI'm not feeling well
我生病了Wǒ shēngbìng leI'm sick
我需要看医生Wǒ xūyào kàn yīshēngI need to see a doctor
请帮我Qǐng bāng wǒPlease help me

症状描述 (Symptoms)

中文拼音English
我头疼Wǒ tóuténgI have a headache
我肚子疼Wǒ dùzi téngI have a stomachache
我发烧了Wǒ fāshāo leI have a fever
我咳嗽Wǒ késòuI have a cough
我喉咙痛Wǒ hóulóng téngI have a sore throat
我拉肚子Wǒ lā dùziI have diarrhea
我恶心想吐Wǒ ěxīn xiǎng tùI feel nauseous
我过敏Wǒ guòmǐnI have an allergy
我受伤了Wǒ shòushāng leI'm injured
我流血了Wǒ liúxiě leI'm bleeding
很疼Hěn téngVery painful
有点疼Yǒudiǎn téngA little painful
持续的疼痛Chíxù de téngtòngContinuous pain

身体部位 (Body Parts)

中文拼音English
我头疼Wǒ tóuténgI have a headache
我肚子疼Wǒ dùzi téngI have a stomachache
我拉肚子Wǒ lā dùziI have diarrhea
TóuHead
脖子BóziNeck
肩膀JiǎnbǎngShoulder
BèiBack
胸口XiōngkǒuChest
肚子DùziStomach/Abdomen
TuǐLeg
JiǎoFoot

医院相关 (Hospital)

中文拼音English
我需要看医生Wǒ xūyào kàn yīshēngI need to see a doctor
挂号GuàhàoRegistration
急诊JízhěnEmergency
药房YàofángPharmacy
收费处ShōufèichùCashier
医生YīshēngDoctor
护士HùshiNurse

询问沟通 (Questions)

中文拼音English
这是什么药?Zhè shì shénme yào?What medicine is this?
怎么吃?Zěnme chī?How do I take it?
每天几次?Měitiān jǐ cì?How many times a day?
有副作用吗?Yǒu fùzuòyòng ma?Are there side effects?
严重吗?Yánzhòng ma?Is it serious?
需要住院吗?Xūyào zhùyuàn ma?Do I need to be hospitalized?

支付保险 (Payment)

中文拼音English
多少钱?Duōshǎo qián?How much?
可以用信用卡吗?Kěyǐ yòng xìnyòngkǎ ma?Can I use credit card?
可以用支付宝吗?Kěyǐ yòng Zhīfùbǎo ma?Can I use Alipay?
有医疗保险吗?Yǒu yīliáo bǎoxiǎn ma?Do you accept medical insurance?

💡 提示:在手机上保存这些页面的截图,即使没有网络也能查看

Medical Tourism
Guide

China offers exceptional value for medical tourism. Dental care, TCM, and checkups are all popular choices.

Save up to 80% on dental work, traditional Chinese medicine treatments, and comprehensive health checkups — all with world-class facilities and English-speaking staff.

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Continue Your Journey

Helpful resources for your China trip preparation

Safety

Safety Guide

Emergency contacts, scam prevention, and cultural etiquette for safe travels

View Guide
Prepare

Payment Setup

Set up Alipay and WeChat Pay before you travel

View Guide
Prepare

Essential Apps

Amap, Didi, Pleco - must-have apps for your trip

View Guide

Essential Healthcare Guide for Travelers

Now you understand the complete process of seeking medical care in China. Download our medical phrase cards for emergency situations.