Emergency Contacts

Essential information for emergency situations. Save this page offline or print it before you travel.

National Emergency Numbers

Call these numbers anywhere in mainland China

110
Police
Report crime, get police assistance
120
Ambulance
Medical emergencies, hospital transport
119
Fire Department
Fire emergencies, rescue operations

City-S Emergency Contacts

Chengdu

成都

Tourist Police
+86 28 8662 0101
Foreign Affairs Office
+86 28 8662 3004
Main Hospital
West China Hospital
+86 28 8542 2010

Chongqing

重庆

Tourist Police
+86 23 6396 1900
Foreign Affairs Office
+86 23 6385 0743
Main Hospital
Chongqing Emergency Medical Center
+86 23 6385 2110

Hangzhou

杭州

Tourist Police
+86 571 8727 9110
Foreign Affairs Office
+86 571 8525 0114
Main Hospital
Sir Run Run Shaw Hospital
+86 571 8600 2088

Embassy & Consulate Information

Contact your embassy for lost passports, legal issues, or emergency assistance

US Embassy

Beijing: +86 10 8531 4000

After-hours: +86 10 8531 4000 (press 0 for emergency)

usembassy-china.org

UK Embassy

Beijing: +86 10 5192 4000

Emergency: +44 20 7008 5000 (from UK)

Australian Embassy

Beijing: +86 10 5140 5400

24-hour Consular Emergency Centre: +61 2 6261 3305

Canadian Embassy

Beijing: +86 10 6132 6160

Emergency Watch: +1 613 996 8885

Useful Emergency Apps

Download these before you travel

WeChat (微信)

Essential for communication. Many emergency services can be contacted through WeChat.

Google Translate

Download Chinese offline pack. Camera translation is very useful.

Pleco

Best Chinese-English dictionary. OCR feature for translating text.

Alipay (支付宝)

Mobile payments and emergency services directory.

Emergency Phrases

Essential Chinese phrases for emergencies

EnglishChinesePinyin
Help!救命!jiù mìng!
Call the police报警bào jǐng
I need a doctor我需要医生wǒ xū yào yī shēng
I am lost我迷路了wǒ mí lù le
My passport is lost我的护照丢了wǒ de hù zhào diū le
Take me to the hospital带我去医院dài wǒ qù yī yuàn
I don't feel well我不舒服wǒ bù shū fu

Emergency Scenarios

Lost Passport

1. File a police report (110)

2. Contact your embassy immediately

3. Apply for emergency travel document

4. Bring photos, police report, ID copies

Theft or Robbery

1. Call 110 immediately

2. Do not chase the thief

3. File police report for insurance

4. Cancel bank cards immediately

Medical Emergency

1. Call 120 for ambulance

2. Go to major hospitals (better English)

3. Have hotel name in Chinese ready

4. Contact travel insurance

Detained by Police

1. Remain calm and polite

2. Request consular access

3. Contact your embassy immediately

4. Don't sign anything you can't read